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Dispatch Improvement Webinars

State of Michigan

Equature Training

Dispatch Improvement

Elite Performance Suite

Mentor Performance Suite

State of Mississippi

Equature University

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Customer service skills for dispatchers is a critical class for all dispatchers and 9-1-1 personnel. Topics covered include: annoying and difficult, words to use for extraordinary customer service, how to defuse anger and officer/ dispatcher relations.

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Course categories

  • Dispatch Improvement Webinars
  • State of Michigan
  • Equature Training
  • Dispatch Improvement
  • Elite Performance Suite
  • Mentor Performance Suite
  • State of Mississippi
  • Equature University
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DSS Corporation
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